Have A Nice Day- 338

Whenever a customer comes into my store, I make sure that they are acknowledged . “Hello, How are you?” is my usual approach. This subject is  very imperative to me, as it should be to you.
When you leave the store, you often see messages either on the bags or on the exit door. “Thank you for Shopping with Us”, or “Have a Nice Day”. These messages that should be spoken by associates are substituted by common things that are left with the customer as he or she leaves.
No matter what store or service establishment I go into, I expect to be greeted and/or offered help. This will ultimately decide if I make a purchase or not. It may sound silly but its true. One day while at the mall, my friends and I enter into a  T-mobile store. There was only one customer in the store when we entered. One store rep just walked into the back and there was another one at the counter. We walk in, then start looking around at the phones. It was obvious that we were in the store due to that annoying sound you hear. I was making my way to the counter, because the purpose of this visit was to troubleshoot my phone. Now five minuets has past, and the rep has yet to look up from the computer and ask me if I needed help. I looked at my friend, and she rolled her eyes, because she already knew what I was going to say. “Let’s go”.
I’ve had my bad days, sick days, and days when I don’t want to be bothered, but I completely put those feelings behind me when I’m at work. I’m serving the people who are basically the consumers of our products; products that make revenue for my company; and  the company that pays me weekly. Not only is the customer always right, but the customer is why the associate has a job.
Next time you walk into a store, pay attention to how you are  treated. And for those who work at these stores, think a little differently of how you treat your boss.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." --Sam Walton, Wal-Mart Founder and American Business Man.

 I believe in good quality customer service, it’s the only way for a company to succeed. 

Generation Double o G

Generation Google

Six letters can describe my generation, and we have Larry Page and Sergey Bin to thank. In 1998, they took the meaning of a math term “1 followed by 100 zeros”, and created Google.

Search is how Google began, and it’s at the heart of what we do today.

When I was growing up, I remember my parents having a set of Encyclopedias. A-Z. It was a wedding gift. Kind of lame, if you ask me…but it served it purpose. I use to Xerox the pictures for projects and it was a pain when the books were out of order. But the suddenly, the world change, we (my generation) were introduced to the World Wide Web, then eventually introduced to Google.

Although I can’t remember the 1^st time I used Google, I know I immediately fell in love. I do know it was before Bing and after Ask Jeeves. I told my friends all about it. I used it in my bibliographies in middle and high school. I used it to solve problems and answer questions. I didn’t necessary have to ask my parents, teachers or friends about simple things, because I had Google. When someone ask me about a place, object or service I simply to tell them “Google it”. It’s the best answer! Its a popular response, it’s even a hip hop song by Teyana Taylor—“Google Me Baby”.

My generation is so dependant on Google and the internet alone, it’s almost impossible to go without. We communicate, pay bills, shop, watch TV, research and stay up on the news with the World Wide Web. And with Google, life is just simply better.

Annie Brown Kennedy Dining Hall a.k.a The Cafe

My Freshman year I  attended  Winston-Salem State in North Carolina. While adjusting to my new school, I soon learned that there was one particular and popular place that everyone would meet; the Café pronounced (calf). Not only did this place give us breakfast, lunch and dinner, it was place to meet, study, gossip and just have plain ole fun. You would see the same guy, you were scared to talk to in class, or the ugly guy you danced with the night before at the club. The café gave me a bubbly feeling, it was warm and fuzzy. It was a feeling of having a home away from home.
   

I have so many memories from the café. The aroma of Fried Chicken Wednesdays and Fried Fish Friday, would lure us away from class, just ensure we had space in line. The sound of music blasting from the speakers would automatically liven up everyone’s spirit and by the way the kool-aid was great. Sororities and fraternities would entertain us with mini step shows and the models would and rip the runway.

The irony of this particular place, is that I never knew it was named “Kennedy Dining Hall” until I searched the school‘s website. When I did small research, I came to find out that Annie Brown Kennedy was the first black lawyer in Winston-Salem State. This was such an inspirational finding.

The café means a lot to me. It holds many memories that I will never forget. I met some very important people there at the café. I met some of my closest friends. Friends that I still have today, friends that I call my family.
   

Kennedy (247)

    My Freshman year I  attended  Winston-Salem State in North Carolina. While adjusting to my new school, I soon learned that there was one particular and popular place that everyone would meet; the Café pronounced (calf). The irony of this particular place, is that I never knew it was named “Kennedy Dining Hall” until I searched the school‘s website.
     Not only did this place give us breakfast, lunch and dinner, it was place to meet, study, gossip and just have plain ole fun. You would see the same guy, you were scared to talk to in class, or the ugly guy you danced with the night before at the club. The café gave me a bubbly feeling, it was warm and fuzzy. It was a feeling of having a home away from home.
    I have so many memories from the café. The aroma of Fried Chicken Wednesdays and Fried Fish Friday, would lure us away from class , just ensure we had space in line. The sound of music blasting from the speakers, would automatically liven up everyone’s spirit and by the way the kool-aid was great. Sororities and fraternities would entertain us with mini step shows and the models would and rip the runway. We knew the workers by name, and they knew what we liked.
    I have had some great moments during my freshman year, but some of the greatest moments were in the café. I miss my Winston  family, and I miss the café.